Terms and Conditions

Terms and Conditions - Agarwal International Movers

These Terms and Conditions apply to all services offered by Agarwal International Movers. By confirming a booking, you agree to the points written here.

1. Nature of Services

Relocation assistance is provided as part of Packers and Movers services offered by Agarwal International Movers.

Packing, loading, transportation, unloading and simple placement of items are all included under our scope of service. Based on your individual needs, we will provide you with full service options ranging from home moves; business relocations; vehicle transportation.

2. Booking Process

A move is considered booked only after confirmation. That usually means:

  • Final discussion on cost
  • Agreement on date
  • Token or advance payment

Until this step is complete, the slot is not blocked.

Many customers searching for Top Packers and Movers assume verbal confirmation is enough.

3. Customer Input and Accuracy

You are expected to share correct details. Address, item list, floor level, access conditions. If something changes later, it can affect cost or timing.

For example, a moving service planned for a small load may require a different vehicle if item volume increases, that changes planning.

4. Pricing Structure

Charges depend on several practical factors:

  • Quantity of goods
  • Distance
  • Packing requirements
  • Accessibility at both locations

Final pricing is shared before confirmation. Still, if conditions change on moving day, adjustments may be required.

Agarwal International Movers does not follow hidden pricing. But real-time changes do impact logistics.

5. Payment Terms

Payments are usually split. Advance at booking, remaining amount before or after delivery. The mode of payment is discussed in advance, delay in payment may affect service continuation, especially for long-distance moves handled by a transporter or external carrier.

6. Packing Responsibility

Packing is done using standard materials.

Cartons, bubble wrap, protective sheets, but there’s one important condition, items packed by customers themselves are not covered under damage claims. Also, fragile or high-value items must be clearly informed before packing begins. A moving professional cannot guess that.

7. Transport and Timing

­"Delivery timelines are estimates; they are not guaranteed". This is due to the following reasons; (but are not limited to) road conditions; traffic; weather; regulatory checks, etc. All of these can cause delays in transit despite your logistics specialist preparing the route carefully; the above are all outside of [AIM's] control. We attempt to keep things on a timely basis; any delays caused by the above will not be considered failures in service.

8. Restricted Items

Some items are not allowed in transport. This includes:

  • Hazardous materials
  • Flammable goods
  • Illegal items
  • Perishables

If such items are found during packing or transit, they may be removed. Non-disclosure can lead to service cancellation.

9. Delivery Conditions

At the destination, the customer or a representative must be present. Goods will be unloaded and placed as instructed, if additional services like unpacking are required, they must be agreed in advance, delays due to customer unavailability may lead to waiting charges.

10. Damage and Claims

Every move involves handling, minor wear can happen. Still, if there is noticeable damage, it should be reported within a reasonable time after delivery.

Assessment depends on:

  • Packing responsibility
  • Nature of item
  • Transit conditions

If insurance is not taken, compensation is limited.

This applies across most Best Packers and Movers operations in India.

11. Insurance Option

Transit insurance is optional but recommended. Especially for valuable goods, without insurance, claims are restricted. With insurance, coverage depends on the selected policy. Customers are advised to clarify this before the move begins.

12. Delays and External Factors

Certain conditions are beyond control. Traffic blocks, weather issues, government restrictions. These situations may affect pickup or delivery timing.

Agarwal International Movers will update you wherever possible. Still, such delays are not considered service violations.

13. Cancellation Policy

If you cancel a booking:

  • Advance may be partially refundable
  • Last-minute cancellation may attract charges

Rescheduling depends on slot availability.

Peak demand periods for Packers and Movers Near Me searches usually mean limited flexibility.

14. Storage Terms

If goods are stored:

  • Charges depend on duration and volume
  • Access requires prior notice
  • Standard safety conditions are followed

Storage risk remains unless separately insured.

15. Website Use

By using this website, you agree not to misuse it.

  • Do not submit false information.
  • Do not attempt to disrupt services.

All content belongs to Agarwal International Movers.

16. Limitation of Responsibility

Agarwal International Movers operates as a professional moving company. However, responsibility is limited in cases like:

  • Natural events
  • Accidents beyond control
  • Delays caused by third parties

Every relocation service involves variables, complete control is not always possible.

17. Updates to Terms

These terms may be revised when required, the latest version will always be available on this page. Continued use of services means acceptance of updated terms.

+91 9892320402
+91 9892320402